Last Updated: September 2026
At Desi Homemade Kitchen, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us, or place an order.
1. Information We Collect
When you use our website or contact us, we may collect information such as:
- Your name
- Mobile/phone number
- Email address
- Delivery address
- Order and food preferences
- Information you provide when contacting us
- Payment or transaction details where required to process an order
We only collect information that is reasonably necessary to provide our services and communicate with you.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your food orders
- Arrange delivery
- Respond to enquiries and customer support requests
- Confirm or update your orders
- Send important information related to your order
- Improve our menu, website and customer experience
- Maintain business and transaction records
- Comply with applicable legal and regulatory requirements
We will not use your personal information for unrelated purposes without an appropriate reason or, where required, your consent.
3. Payments
If online payment is available on our website, payments may be processed through third-party payment providers.
Desi Homemade Kitchen does not need to store your complete debit card, credit card, UPI PIN, CVV or banking passwords. Payment information should be handled by the relevant authorised payment provider according to its own privacy and security practices.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to provide our services, such as:
- Food delivery partners
- Payment service providers
- Website or technology service providers
- Customer support or communication platforms
- Government authorities or other parties where required by law
Only information reasonably necessary for the relevant service should be shared.
5. Cookies and Website Information
Our website or third-party services used on the website may use cookies or similar technologies to improve website functionality, understand website usage and provide a better user experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Data Security
We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration or disclosure.
However, no website or method of electronic transmission can be guaranteed to be completely secure.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, record keeping and legal or regulatory requirements.
When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.
8. Your Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
If you would like to make a privacy-related request, please contact us using the details below.
9. Third-Party Services
Our website may contain links, integrations or services provided by third parties, including payment, delivery, social media or other service providers.
We are not responsible for the privacy practices of third-party websites or services. We recommend reviewing their respective privacy policies before providing personal information.
10. Children's Privacy
Our website and services are not specifically directed towards children. We do not knowingly request or collect personal information from children for purposes unrelated to providing our services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or applicable requirements.
Any updated version will be posted on this page with a revised Last Updated date.
12. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your information, please contact us:
Desi Homemade Kitchen
📧 rakeshravidi180279@gmail.com
📞 +91 85009 39207